Terms of service
Last Updated: September 30, 2026
Welcome to Bohobeauty, operated by BOHOBEAUTY WORLD PRIVATE LIMITED.
These Terms of Service govern your access to and use of our website and the purchase of products through our online store.
By accessing our website, using our services or placing an order, you agree to these Terms of Service.
1. Business Information
This online store is operated by:
BOHOBEAUTY WORLD PRIVATE LIMITED
GSTIN: 27AANCB4031C1Z1
Office No. 605, 6th Floor, Juhi Niharika Building, Next to Zion, Sector No. 10, Kharghar, Panvel, Maharashtra – 410210, India.
2. Products & Services
Bohobeauty offers cosmetics, makeup, skincare, beauty and related products.
We reserve the right to modify or discontinue products, variants, shades, prices, offers or promotions, subject to applicable law.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, ingredients, prices and other information displayed on our website are accurate.
However, packaging, labelling or product appearance may occasionally vary.
Product colours and shades may also appear differently depending on photography, lighting conditions, screen calibration and device settings.
4. Product Usage
Customers are responsible for reviewing product ingredients, instructions and warnings before use.
Where appropriate, we recommend performing a patch test before using a cosmetic or skincare product.
If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice where necessary.
Information provided on our website is intended for general product information and should not be considered a substitute for professional medical or dermatological advice.
5. Pricing
Product prices will be displayed on the website.
Applicable shipping charges and other amounts, if any, will be shown during checkout before completion of the order.
Prices and promotions may change from time to time.
If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order and refund any applicable amount already paid.
6. Orders
Placement of an order does not necessarily constitute final acceptance of that order.
An order may be cancelled where reasonably necessary because of circumstances such as:
- Product unavailability
- Payment failure
- Incorrect pricing
- Incorrect or incomplete customer information
- Suspected fraudulent activity
- Inventory discrepancies
- Technical errors
Where we cancel a prepaid order, the applicable amount paid will be refunded.
7. Payment
Bohobeauty may accept prepaid online payments and Cash on Delivery (COD) for eligible orders.
Available payment methods will be displayed during checkout.
Customers are responsible for providing accurate payment, billing and contact information.
8. Shipping
Bohobeauty currently delivers within India only.
Orders are generally processed within 1–2 business days, with estimated delivery normally taking approximately 3–7 business days after dispatch, depending on the destination and courier operations.
Please refer to our Shipping Policy for additional information.
9. Returns & Refunds
Returns, replacements and refunds are governed by our Return and Refund Policy.
Customers must report eligible damaged, defective, missing or incorrect-product claims within 24 hours of delivery.
10. Order Cancellation
Customers may request cancellation before an order has been dispatched.
Once dispatched, cancellation may no longer be available.
11. Intellectual Property
Unless otherwise stated, original Bohobeauty branding, graphics, photographs, designs, written content and other proprietary website materials belong to or are licensed to BOHOBEAUTY WORLD PRIVATE LIMITED.
Such material may not be copied, reproduced, republished, distributed or commercially exploited without appropriate authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
12. Prohibited Use
Customers must not use our website for unlawful, fraudulent, abusive or unauthorized purposes or attempt to interfere with the security or normal operation of our website.
13. Third-Party Services
Our website may use third-party services such as Shopify, payment gateways, courier/logistics providers, analytics platforms and communication services.
Third-party terms and privacy practices may apply when customers interact with those services.
14. Liability
To the maximum extent permitted by applicable law, our liability will be subject to applicable consumer-protection laws and other mandatory legal rights.
Nothing contained in these Terms is intended to exclude or restrict any consumer right that cannot lawfully be excluded.
15. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be made available on our website with an updated revision date.
16. Governing Law
These Terms are governed by the applicable laws of India, subject to applicable consumer-protection and jurisdictional requirements.
17. Contact Information
For questions regarding these Terms:
BOHOBEAUTY WORLD PRIVATE LIMITED
GSTIN: 27AANCB4031C1Z1
Email: contact@bohobeautyworld.com
Phone: +91 7276231029
Address: Office No. 605, 6th Floor, Juhi Niharika Building, Next to Zion, Sector No. 10, Kharghar, Panvel, Maharashtra – 410210, India